FREQUENTLY ASKED QUESTIONS
No, we are not a moving company – we rent pre-assembled, affordable, moving and storage boxes as well as eco-friendly packing supplies.
We currently service the entire Denver Metro area and most of the surrounding suburbs.
We rent both regular boxes and XL boxes. The dimension of the regular box is 27" Length x 17" Width x 12" Height (2.3 cu ft); The XL box is 28" Long x 20" Wide x 15"high (3.8 cu ft.)
Our minimum order is 10 boxes via the college package.
Customers can place their order via our online rental form by adding package desired to their cart. We require a credit card to process all orders as well as a signature on our rental agreement.
No. As long as your delivery and pickup are within our defined delivery area (Denver and most surrounding suburbs), delivery and pickup are FREE!
Yes. Someone over the age of 18 must be at to receive and accept the order.
No. They will be dropped off in garage, driveway or at base of stairs once delivered.
We will do our best to deliver the boxes and supplies to accommodate the date you request. Typically, between 24-48 hours from time of order. Once your order is confirmed we will determine the exact delivery date and time with a call to you at the phone number provided. Otherwise, you are always welcome to call if there is more urgency and we will do our best to meet your needs.
We will be more than happy to deliver more boxes, based on a smaller package selected. This would be a free delivery as well.
Yes. Please call us as soon as you know you want to extend the initial rental period so we can check our schedule, revise the pricing, update the rental agreement and confirm the new pick up date.
To an extent, yes. You are responsible for the boxes you rent and are expected to return the boxes in the condition they were delivered to you. However, typical tape, dirt are expected and we clean between each use. Please keep animals out of the boxes and keep the boxes indoors to avoid unnecessary dirt. Please review our rental agreement for our policies and tips.
In order to keep our drivers on schedule and meet our customer’s needs, we will charge a fee of $35.00 for the rescheduled trip.
You acknowledge that You have sole responsibility to schedule and be present at appointments for delivery and pickup of the Equipment. > If you do not give TreeHuggerMovingBoxes, LLC at least 24 hours notice to reschedule or cancel Your appointment, You will be charged a cancellation fee of 10% of the total amount of Your order.
Unfortunately, not yet. Our boxes are not for sale currently.